STORE POLICY

Customer Care

For any and all enquiries, please don't hesitate to Contact Us. We will reply to email the fastest, and our usual operating hours are from 9am-10pm, seven days a week - though we may reply outside of these hours from time to time.

For our shipping and returns information and policies, please click here.

For Frequently Asked Questions (FAQs), please click here.

To return to the homepage, please click here.

To learn about our company ethos, please click here.

For how we collect, store and use your data, please scroll down on this page under "Privacy & Safety. How We Use & Store Your Data."

Sell To Us Inquiries

If you are a business or individual interested in selling book(s) to us, please get in contact through our Contact Us information. Our contact preference is email, as we would like to see at least 4 photos of the book(s) in question. We are mainly interested in books from between 1450-1900, but will consider any offers you may have.

Payment Methods

Credit / Debit Cards
PayPal

Billing Terms and Conditions

We accept Credit and Debit Cards (MasterCard and Visa). We also accept PayPal. We do not accept cryptocurrencies, Amazon Payment, Wire Transfer, Cheque or e-Cheque, Cash, COD payments, or any others listed, unless stated otherwise. We are working on accepting more payment methods, so stay tuned.

Prior to shipment, the entire value of the order must be paid for and credit cards must clear any authorisation processes, and will be charged at the time of the order.

When we are required to do so by local or international jurisprudence, sales tax will be added to the value of the order and is due at checkout. This is in addition to the purchase price of the product(s) subject to an order. This is also the case for any charges related to the international export of our product(s), such as import duty, VAT, and other related charges.

Regarding returns, WoodPaz Books will not pay for return shipping. The customer is responsible for the cost of returning the product(s). No COD shipments will be accepted as a viable return. For more information on our returns policy, see Shipping & Returns.

We are not responsible for any additional charges incurred after the initial order(s) has/have been made and paid for. All additional charges are the sole responsibility of the buyer.

Privacy & Safety. How We Use & Store Your Data

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you don’t want us to process your data anymore, please contact us at info.woodpaz@gmail.com or see are other contact methods here.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info.woodpaz@gmail.com

Payment Methods